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Yes, comments can make a website interactive. In fact, I believe it can potentially give people a reason to come back.

But it can also devolve into a place to air a grievance and become just one more thing to moderate. Not to mention that only a tiny portion of it will be essential and helpful to you — our readers.

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We don’t want to harass readers more often. If an email newsletter works for others, great. But our time is limited. We can’t spend thousands to chase dimes.